Frequently Asked Questions
Everything you need to know about your Biodermis shopping experience.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
How do I know which size will fit me best?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What materials are used in Biodermis apparel?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and breathable Tencel to ensure both comfort and durability.
How should I care for my garments to ensure they last?
To maintain the integrity of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.
Do you offer international shipping?
Yes, Biodermis ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.